FAQ

Frequently Asked Questions:

 

1. How long do items take to ship?

Hard Copy Study Resources typically take 1-3 business days to be shipped via USPS for US orders, international shipping varies. Tracking information is provided once the item is shipped. USPS shipping times may vary.

Digital Resources are available to download immediately after purchase on the receipt page. A download link is also provided in an automated email sent separately following your purchase.

Merch Items shipping times will vary depending on the product and may take 1-7 business days to be shipped. This can vary depending on the time of year (around the holidays, it may take closer to 7 days).

 

2. Do your products apply to PTAs? 

Most of the study resources in my shop also apply to PTA students or clinicians with the exception of the Initial Evaluation Templates. 

 

3. What is the Ultimate PT Study Guide? 

The Ultimate PT Study Guide is a resource that I began creating as a First Year student and continued to develop through school and while studying for the NPTE. It’s an incredible and comprehensive resource for any student whether they just started school or are near graduation and preparing for the NPTE.

The Ultimate PT Study Guide consists of over 80 pages of quick-reference material on a wide range of topics, and it is available for purchase as a digital download file or in hard copy format as a flash card set. The hard copy flash cards are displayed on 4x6-inch heavy card stock for durability, and they are connected on a keyring for convenient transportation.

The educational material included in The Ultimate PT Study Guide is meant to be concise, covering the most important information you need to know on each topic. Information is presented in various forms, including visual diagrams, charts, and written information. The colorful, eye-catching images were designed by a visual learner (me) to serve as useful visual learning tools, designed specifically to help you retain the material presented!

 

4. What is your return/refund policy? 

Physical Items: For physical items, we currently do not accept returns after an item has been shipped.

Digital Items: Refunds on any digital item may only be considered if the product has not yet been downloaded by the customer. Refunds on digital products cannot be issued due to the nature of the product. PTstudyguide uses software to automatically deliver digital products to the customer and provide automated notification upon product download. Once a digital product has been downloaded, the product is digitally stamped with customer identification.

5. Do you accept orders outside the US? 

Yes, we offer international shipping! Please contact us if you have any trouble with placing your international order.